To overcome these bugs and close out this transition period, the Product Team is currently making manual updates and modifications once a week, until 31/12/2022. If your facilitator space is not up to date yet, contact the Product Team through the following forms, according to your needs.
In this case, it’s absolutely normal to not have access to the platform yet. Indeed, the Product Team has only imported those who were already registered and logged into their Fresker’s journey. To get the white belt level and have access to your facilitator’s space, kindly fill out the belt catch-up form.
We are still the same! We just changed our name ;)